Introduction

Muffer (trademark exclusively licensed to Devaxtrous Studios LLP, herein referred to as "Muffer," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This policy outlines how we handle your personal information through our website, muffer.in.

Contact Details

Information Collection

We collect information necessary for delivering our services, including:

• User Account Details (name, email, contact information)
• Transactional Data (purchase history, payment methods)
• Content Data (creative briefs, feedback)
• Usage Data (IP address, browser type, pages visited)

Purpose of Collection

We use collected data for:

• Order fulfillment and delivery of creative services.
• Communication and customer support.
• Marketing, analytics, and service improvement.

Data Retention

Customer raw data and original files provided by clients are deleted within 24 hours post-delivery to ensure privacy and security. Only specific, authorized team members have access to these raw files during the operational period.

Disclosure of Information

We may disclose personal data to:

• Freelance specialists and service providers under strict confidentiality terms.
• Payment gateways for transaction processing.
• Legal and regulatory authorities, if required by law.

International Transfers

While primarily operating in India, we may engage with global partners or service providers. Such transfers will comply with applicable data protection laws.

Security Measures

We implement robust security protocols to protect your data, including encryption, secure servers, and controlled access to personal information.

Cookies and Tracking

Muffer uses cookies and similar technologies for performance analytics, targeted advertising, and user experience enhancements. Users may manage cookie preferences via browser settings.

Children's Privacy

Our services are available to users aged 12 and above for purposes such as editing content for personal YouTube channels or streaming platforms. We strictly do not engage in or support child labour in any form.

Your Rights

As per Indian and applicable international laws (e.g., GDPR for EU residents), you have rights including:

• Access and correction of your data.
• Withdrawal of consent.
• Data portability.
• Restriction or objection to processing.

Policy Updates

This privacy policy may be periodically updated. Users will be informed of significant changes via email or notifications on our website.

Governing Law

This privacy policy is governed by Indian laws and applicable international regulations. Jurisdiction lies exclusively with courts in Lucknow, India.

Consent

By using our platform, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.